12 06, 2017

Unmanaged DOCSIS WiFi – The Last 100 Maddening Feet

2017-06-12T07:59:30-04:00June 12th, 2017|

Yeah Baby - Unmanaged DOCSIS WiFi - The Last 100 Maddening Feet   One Billion dollars plus is spent yearly on residential unmanaged DOCSIS WiFi accounts, according to CableLabs.  You heard me right and I’m not quoting Austin Powers here.  How is this possible?  Okay, let’s review: Subscriber’s unmanaged WiFi networks are causing a ton of customer service representative (CSR) calls and over $1 Billion plus dollars in multiple-system operator (MSO) spending.  Subscriber unmanaged WiFi is a big dollar and optics issue for the industry.  Most subscribers do

21 08, 2014
  • TR-069

Leverage TR-069 protocol to boost customer satisfaction

2014-08-21T06:09:56-04:00August 21st, 2014|

TR-069 Are you struggling to gain network visibility inside the subscriber home? Want to know more about leveraging TR-069 standards to remotely manage subscriber QoE? Join Brady Volpe for an exclusive webinar with Incognito Software Product Marketing Manager, Bob Petrovic, and learn how you can tackle these challenges with remote CPE management. This 45-minute webinar will cover: Remotely tapping into network details, even over WiFi connections Managing subscriber QoE with increased network intelligence How engineers are using TR-069 protocol to alleviate the firmware update process How Incognito is leveraging

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