GETTING PROACTIVE ABOUT NETWORK MAINTENANCE
GETTING PROACTIVE ABOUT NETWORK MAINTENANCE Proactive network maintenance (PNM) is more abstract than reacting to a crisis, and therefore, cable operators must have operational practices in place to ensure that once PNM tools are purchased they are used successfully, their benefits are tracked, and the organization is achieving the expected ROI. "Cable operators have been reactive since day one," said Brady Volpe, president and founder of the Volpe Firm. "They know how to fight fires very well. What they want is for the fires not to start. If