If you missed the SCTE Cable-Tec 2011, I am making available my presentation and white paper on Advanced Troubleshooting in a DOCSIS 3.0 Plant. Each speaker had only 20 minutes to cover topics that could easily last hours, so the presentations are understandably brief. Below you will find my presentation in "Slideshare" for online viewing as well as a fully downloadable PowerPoint version. The PowerPoint version also has reader notes attached at the bottom of each slide which you may find useful. In addition, the animations work a little better in the downloadable version.